Overview
The course focuses on day-to-day management tasks, including managing software deployments, updates, client health, hardware and software inventory, compliance, endpoint protection, application management, mobile device management, querying and reporting.
Course Instructor: Doug Bassett
Course Outline
01. Chapter 1: Overview of Operations Management
- Defining Operations Management
- Systems Management
- Operations Management
- Understanding IT Service Management
- Exploring the IT Infrastructure Library
- Exploring the Microsoft Operations Framework
- Overview of System Center Configuration Manager
- Configuration Manager Features
02. Chapter 2: Planning a Configuration Manager Infrastructure
- Gathering Deployment Intelligence
- Determining What You Need to Accomplish
- Describing the Network
- Describing Your Migration Needs
- Planning the Configuration Manager Environment
- System Requirements
- Extending Active Directory Schema
- Hierarchies and Sites
- Site Boundaries and Boundary Groups
- Site System Roles
- Best Practices for Site System Design
- SQL Considerations
- Site Communications
- Site Security Mode
- Discovery of Your Resources
- Client Settings and Client Deployment
- Content Management
- Role-Based Administration
- Migration
- Disaster Recovery
- Designing Your Configuration Manager Environment
- Planning the Configuration Manager Hierarchy
- Planning Configuration Manager Site Systems
- Planning Configuration Manager Clients
- Determining How to Deploy Configuration Manager
- Building a Proof-of-Concept Environment
- The Bottom Line
03. Chapter 3: Migrating from Configuration Manager 2007
- Introducing Migration
- Migration Functionality in Configuration Manager 2012
- Source Hierarchy
- Data-Gathering Process
- Migration Job Types
- Objects Supported for Migration
- Objects Not Supported for Migration
- Distribution Point Sharing
- Planning a Migration
- Preparing Your Migration
- Planning Your Migration Strategy
- Performing the Migration
- Using the Side-by-Side Migration Strategy
- Using the Wipe-and-Load Strategy
- Upgrading the Configuration Manager Console
- Post-Migration or Installation Considerations
- Migrating Packages to the New Application Model
- What Is Package Conversion Manager?
- The Conversion Process
- The Conversion Process Steps
- Package Conversion Manager Best Practices
- Monitoring Conversion
- Migrating Branch Offices with the Physical-to-Virtual Migration Toolkit
- Requirements
- P2V Migration Scenario
- The Task Sequence
- Steps for Using the P2V Migration Toolkit
- The Bottom Line
04. Chapter 4: Installation and Site Role Configuration
- Understanding Configuration Manager 2012 Site Types
- Implementing Site Servers
- Software Requirements
- Implementing a Central Administration Site
- Implementing a Primary Site
- Implementing a Secondary Site
- Verifying Proper Site Installation
- Troubleshooting a Configuration Manager 2012 Site Installation
- Unattended Installation
- Installing Site System Roles
- Understanding Configuration Manager 2012 Site System Roles
- Component Server
- Distribution Point
- Management Point
- Site Database Server
- Site Server
- Site System
- System Health Validator Point
- State Migration Point
- Fallback Status Point
- Out-of-Band Service Point
- Reporting Services Point
- Application Catalog Web Service Point and Application Catalog Website Point
- Enrollment Proxy Point and Mobile Device and AMT Enrollment Point
- Software Update Point
- EndPoint Protection Point
- Asset Intelligence Synchronization Point
- The Bottom Line
05. Chapter 5: Role-Based Administration
- Overview of Role-Based Administration
- Using Security Roles and Security Scopes
- Managing with Flat Hierarchies
- Security Roles
- Security Scopes
- Creating a Custom Security Scope
- Assigning Resources to a Security Scope
- Viewing Security Scope Objects
- Collections
- Using Collections
- Understanding the Default Collections
- Administrative Users
- The Bottom Line
06. Chapter 6: Client Installation
- Creating Client Settings
- Supported Operating Systems
- Discovering Network Objects
- Active Directory Discovery Methods
- Configuring Boundaries and Boundary Groups
- Client Installation Methods
- Command-Line Properties
- Manually Installing the Client
- Client Push
- Group Policy
- Software Update
- Software Distribution
- Logon Script Installation
- Imaging
- Keeping Clients Up to Date
- Verifying Client Installation
- Troubleshooting a Client Installation
- Ensuring Client Health
- Automatic Client Remediation
- Determining Client Health
- Monitoring Client Status
- Configuring Alerts
- The Bottom Line
07. Chapter 7: Application Deployment
- What’s New in Application Deployment?
- Distribution Point Changes
- Applications: Application References
- Deployments
- Dependencies for Application Deployment
- Management Point
- Distribution Point
- Default Client Settings
- Elements of Application Deployment
- Applications
- Deployment Types
- Deployments
- The Application Deployment Process
- Create Application Wizard
- Options for Application Deployment: the Ribbon
- Exploring the Sample Application
- Exploring the Deployment Type
- Create Deployment Wizard
- Application Deployment—Client Experience
- Application Deployment—Advanced Configurations
- User Device Affinity
- Troubleshooting Application Deployment
- The Bottom Line
08. Chapter 8: Software Updates
- What’s New in Software Updates
- Prerequisites for Software Updates
- Elements of Software Updates
- Software Update Point
- Software Updates Client Agent
- Software Updates Metadata
- Software Update Files
- Software Update Objects
- Software Update Groups
- Deployment Templates
- Deployment Packages
- Deployments
- Automatic Deployment Rules
- System Center Updates Publisher
- The Software Update Process in Configuration Manager
- Synchronization
- Compliance
- Deployment
- Planning to Use Software Updates in Configuration Manager
- Determining What Needs to Be Accomplished
- Role-Based Administration
- System Center Updates Publisher
- Testing in an Isolated Lab
- Configuring Software Updates
- Configuring the Software Updates Client Agent
- Installing Windows Server Update Services 3.0 Server
- Installing the Windows Server Update Services 3.0
- SP2 Administrative Console
- Setting Up the Active Software Update Point
- Configuring Software Updates Settings and Synchronization
- Synchronizing Updates with Export and Import
- Preparing Software Updates for Deployment
- Finding the Software Updates to Be Deployed
- Downloading Software Updates
- Creating a Software Update Group
- Deploying Software Updates with the Deploy Software Updates Wizard
- Using System Center Updates Publisher
- Installing the System Center Updates Publisher
- Configuring System Center Updates Publisher
- Using System Center Updates Publisher
- Third-Party Updates in Configuration Manager
- Monitoring Software Update Deployments
- In-Console Monitoring
- Reporting
- The Bottom Line
09. Chapter 9: Operating System Deployment
- What’s New in Operating System Deployment
- Planning for OSD with Configuration Manager 2012
- Deployment Scenarios
- The Kind of Images to Deploy
- Operating System Deployment Components
- User Device Affinity
- Deployment Process
- Prepare for Operating System Deployment
- Build and Capture an Operating System
- Deploy an Operating System
- Preparing Configuration Manager 2012 for Operating System Deployment
- Configuring the Network Access Account
- Creating the Configuration Manager Client Install Package
- Creating a USMT Package
- Configuring the State Migration Point Role
- Configuring PXE on Distribution Points
- Distributing the Boot Image Package
- Enabling Boot Images for PXE
- Adding Operating System Installers
- Developing a Task Sequence for Creating a Capture Image
- Task Sequences Used with PXE Boot
- Task Sequences Used with Media Boot
- Capturing an Operating System Image
- Building and Capturing Automatically
- Capturing a Reference Computer
- Deploying an Image
- Adding a Captured Image
- Distributing and Deploying the Image
- Developing a Task Sequence for Deployment
- Deploying the Task Sequence
- Deploying the Operating System on Bare Metal
- Importing Computer Information
- Creating a Task Sequence for the Bare-Metal OSD
- Deploying the Bare-Metal Task Sequence
- Installing Device Drivers into OSD
- Servicing Your Operating System Images Offline
- Using User Device Affinity
- Manually Configure a Primary User for a Device
- Manually Configure a Primary Device for a User
- Configure a Site to Automatically Create User Device Affinities
- Import User Device Affinities
- Enable Users To Configure Their Primary Device
- Pre-deploy User Applications
- Microsoft Deployment Toolkit 2012
- Installing Microsoft Deployment Toolkit 2012
- Integrating the Deployment Toolkit
- Creating a New Boot Image
- Creating a Deployment Toolkit Task Sequence
- Using a Replace Scenario
- Maintaining the User State
- The Bottom Line
10. Chapter 10: Asset Intelligence
- Requirements for Asset Intelligence
- Client Agent Prerequisites
- Maintenance Tasks
- Windows Event Log Settings
- Elements of Asset Intelligence
- Asset Intelligence Catalog
- Asset Intelligence Validation States
- Asset Intelligence Synchronization Point
- The Asset Intelligence Home Page
- Asset Intelligence Reports
- Configuring Asset Intelligence
- Enabling Asset Intelligence
- Import Software License into Asset Intelligence
- Importing Software License Information
- Creating the Microsoft Volume License Statement
- Creating the General License Statement
- The Bottom Line
- 11. Chapter 11: Inventory and Software Metering
- Inventory in Configuration Manager 2012
- Collecting Hardware Inventory
- Collecting Software Inventory
- Using Resource Explorer to View Inventory
- Scheduling Inventory
- Configuring Inventory
- Configuring Software Inventory for a Configuration Manager Site
- Troubleshooting Inventory
- Software Metering in Configuration Manager 2012
- Overview of Software Metering
- Configuring Software Metering
- The Bottom Line
12. Chapter 12: Reporting
- Installing SQL Server Reporting Services
- Considerations for Installing SQL Server Reporting Services
- Installation of the Reporting Services Site System
- Default Reports
- Running a Report
- Viewing Available Reports
- Running a Report from the Administrative Console
- Running a Report from Report Manager
- Working with Reporting Security
- Permissions Required to Run Reports
- Managing Reports
- Working with Subscriptions
- Creating Reports
- Basic SQL Commands
- Report Models
- Creating a Report Using Report Builder
- Creating a Report Using Business Intelligence Development Studio
- Moving Reports
- Linked Reports
- Importing and Exporting Reports
- Importing Reports
- Exporting Reports
- The Bottom Line
13. Chapter 13: Compliance Settings
- Overview of Compliance Settings
- What’s New in Configuration Manager 2012?
- What Can You Do with Compliance Settings?
- Configuration Items
- Configuring Compliance Settings Client Settings
- Creating Configuration Items
- Name, Description, and Category
- Choosing a Detection Method
- Creating and Validating a Setting
- Building a Configuration Baseline
- Creating the Initial Baseline
- Baseline Rules
- Assigning the Configuration Baseline to Clients
- Additional Configuration Baseline Options
- Client Validation of Compliance Baseline Rules
- Compliance Settings Reporting
- Importing Configuration Packs
- The Bottom Line
14. Chapter 14: Mobile Device Management
- What’s New in Mobile Device Management
- Requirements for Mobile Device Management
- Lite Management
- Depth Management
- Troubleshooting
- The Bottom Line
15. Chapter 15: Troubleshooting
- Creating the Maintenance Plan
- Using Troubleshooting Tools
- Log Files
- Status Messages
- Troubleshooting Configuration Manager Deployment
- Troubleshooting Configuration Manager Database Replication
- Data Types
- DRS Initialization
- The Bottom Line
16. Chapter 16: Disaster Recovery
- Planning for Disaster Recovery
- What Is Not Included in the Backup
- Backing Up Configuration Manager
- Backup Considerations for the Central Administration Site
- Copying Site Backups to Another Location
- Archiving the Backup Snapshot to Another Server with AfterBackup.bat
- Windows Application Log Entries Created by the Backup Process
- Configuring the Backup ConfigMgr Site Server Maintenance Task
- Restoring Configuration Manager
- Understanding the Effects of a Site Failure
- Recovering a Configuration Manager Site
- Recovering Configuration Manager
- How to Start a Recovery Process
- Recovering a Central Administration Site
- Recovering a Primary Child Site
- Recovering a Primary Standalone Site
- Recovery Scenarios for Multisite Environments
- Other Site Maintenance Options
- The Hierarchy Maintenance Tool
- Post-Recovery Tasks
- The Bottom Line
17. Chapter 17: System Center Endpoint Protection
- Differences between FEP and SCEP
- Additional Benefits of SCEP
- Deployment
- Protection
- Monitoring
- Security
- Endpoint Protection Site System Role
- Endpoint Protection Client Agent
- Endpoint Protection Policies
- Antimalware Policy
- Windows Firewall Policy
- Assigning Policy
- Definition Files
- Alerts
- Reporting
- The Bottom Line
18. Chapter 18: Client Health
- Understanding the Client Health Mechanism
- Scheduled Task
- CCMEval Process
- Client Health Evaluation: Results
- Monitoring: Client Health
- The Bottom Line
Skills Learned
After completing this online training course, students will be able to:
- Describe the System Center 2012 Configuration Manager infrastructure and describe typical deployment scenarios.
- Plan and deploy a single primary site.
- Plan and configure administrative roles.
- Plan and deploy a multiple-site hierarchy including the central administration site, primary sites, and secondary sites.
- Describe replication and data types, and monitor the replication of data throughout the hierarchy.
- Use various methods to plan and deploy System Center 2012 Configuration Manager clients.
- Perform maintenance tasks and monitor site systems.
- Describe the System Center 2012 Configuration Manager feature set.
- Discover and organize resources.
- Manage the Configuration Manager client.
- Manage inventory and software metering.
- Query and report data.
- Manage software deployments by using packages and programs.
- Create and deploy applications.
- Manage application deployment.
- Deploy and manage software updates.
- Implement System Center 2012 Endpoint Protection.
- Deploy operating systems by using System Center 2012 Configuration Manager.
- Manage compliance settings on devices.
- Manage mobile devices.
- Configure Wake On LAN, Power Management, and Remote Control.
- Perform migration of objects from Configuration Manager 2007 to Configuration Manager 2012.
- Understand appropriate command-Line, PowerShell and applicable management shell commands