Overview
The Cisco CCNP Collaboration: CAPPS online training course will prepare students to develop advanced collaboration skills designing, deploying, configuring, and troubleshooting Cisco Collaboration and Unified communications applications, devices and networks.
Course Instructor: Ralph Smith
Course Outline
01. Module 1: Cisco Unity Connection
- Lesson 1: Designing and Deploying Cisco Unity Connection
- Lesson 2: Integrating Cisco Unity Connection with Cisco Unified Communications Manager
- Lesson 3: Configuring Cisco Unity Connection Users, Templates, and Class of Service
- Lesson 4: Configuring the Cisco Unity Connection System
- Lesson 5: Implementing Cisco Unity Connection Dial Plan and Call Management
- Lesson 6: Configuring Unified Messaging
- Lesson 7: Troubleshooting Cisco Unity Connection
- Lesson 8: Deploying Voice Mail Redundancy in Branch Offices
02. Module 2: Cisco Unity Express
- Lesson 1: Designing and Deploying Cisco Unity Express
- Lesson 2: Integrating Cisco Unity Express with Cisco Unified Communications Manager Express
- Lesson 3: Configuring Cisco Unity Express User Accounts and Features
- Lesson 4: Configuring Call Routing with Cisco Unity Express Auto-Attendant
- Lesson 5: Troubleshooting Cisco Unity Express
03. Module 3: Cisco Unified IM and Presence Implementation
- Lesson 1: Designing and Deploying Cisco Unified IM and Presence
- Lesson 2: Describing Cisco Unified Communications IM and Presence Components and Communication Flows
- Lesson 3: Integrating Cisco Unified Communications IM and Presence
- Lesson 4: Configuring Cisco Unified Communications IM and Presence Features and Implementing Cisco Jabber
- Lesson 5: Configuring Cisco Jabber Mobile and Integrating Directory Servers
- Lesson 6: Verifying and Troubleshooting Tools for Cisco Unified IM and Presence Components
04. Module 4: Video Provisioning and Integration in a Unified Communications Deployment
- Lesson 1: Deploying Cisco Collaboration Systems Applications with Cisco Prime Collaboration
- Lesson 2: Describing Video Infrastructure
- Lesson 3: Describing Cisco TMS
Skills Learned
After completing this online training course, students will be able to:
- Voice messaging deployment
- Cisco Unified Presence features
- Troubleshooting mechanisms
- Cisco Unified IM and Presence
- Cisco Jabber integration option with Cisco Unified Communications Manager