Overview
Course Instructor: Ralph Smith
Course Outline
01. Cisco Unified Communications Manager Introduction
- Describing the role of Cisco Unified Communications Manager, its architecture and its deployment and redundancy options.
- Performing Initial Cisco Unified Communications Manager Configuration
- Deploying Endpoints and Users
- Deploying IP Phone Services
02. Dial Plan Introduction and Implementation of Single-Site On-Cluster Calling
- Describing Dial Plan Components
- Implementing Endpoint Addressing and Call Routing
- Implementing Calling Privileges
- Implementing Call Coverage in Cisco Unified Communications Manager
03. Implementation of Single-Site Off-Cluster Calling
- Analyzing Single-Site Off-Cluster Calling Requirements
- Implementing PSTN Access Using MGCP Gateways
- Describing Cisco IOS H.323 and SIP Gateways
- Implementing PSTN Access Using H.323 Gateways
- Describing the Cisco Unified Border Element
- Using the Cisco Unified Border Element to Access the PSTN via a SIP Trunk
- Using the Cisco Unified Border Element for URI Dialing
- Describing Dial Plan Interworking
04. Media Resources
- Describing Media Resources in Cisco Unified Communications Manager
- Implementing Annunciators and MOH
- Implementing MTPs
05. Audio and Video Conferencing
- Describing Conferencing Devices and their Functions
- Implementing Conference Bridges
- Describing Cisco TelePresence MSE 8000
- Implementing Cisco TelePresence Server
- Implementing Cisco TelePresence Conductor
06. Quality of Service
- Analyzing Quality of Service Requirements
- Describing QoS Components and their Functions
- Implementing Marking
- Implementing Policing and Shaping
Skills Learned
After completing this online training course, students will be able to:
- Describe Cisco Unified Communications Manager, including its functions, architecture, deployment and redundancy options, and how to install or upgrade
- Perform Cisco Unified Communications Manager initial configuration and user management
- Configure Cisco Unified Communications Manager to support on-cluster calling
- Implement PSTN access in Cisco Unified Communications Manager and to build a dial plan in a single-site Cisco Unified Communications Manager deployment
- Implement Cisco Unified Communications Manager media resources
- Implement Cisco Unified Communications Manager features and application