The instructor led Implementing Cisco Collaboration Core Technologies (CLCOR) course provides students with skills needed to implement and deploy core collaboration and networking technologies, including infrastructure and design, protocols, codecs, and endpoints, Cisco Internetwork Operating System (IOS®) XE gateway and media resources, call control, Quality of Service (QoS), and additional Cisco collaboration applications.

This course prepares students for the Cisco CCNP Collaboration Core exam – CLCOR. This is the first part of the certification process and will be the first step taken before then choosing and taking a concentration course/exam.

Exam Number: 350-801 CLCOR

Course Instructor: Faisal Khan

Course Outline

01. Overview of Infrastructure and Design

  • Traditional Voice Versus Unified Voice

02. Overview of Cisco Collaborations

  • Overview of Cisco Collaborations Architecture
  • Understanding Cisco IP Phones
  • Voice Port Codec and DSP
  • Introduction to Cisco Unified CM Deployment Model
  • Overview of Installation & Hardware Platform
  • Getting Started with GUI and Initial Configuration
  • Overview and Configuration of SSL Certificate for Collaboration
  • Deployment of SIP and SCCP Endpoint
  • Deployment of Cisco Collaboration Features

03. Voice Gateways & Trunks

  • Deployment & Configurations of MGCP Gateway
  • Deployment & Configurations of Call Routing

04. Understanding & Configuring Call Routing

  • Configure Globalized Call Routing in Cisco Unified CM
  • Describe Mobile and Remote Access

05. Cisco Unity Connection

Understanding Features in Cisco Unity Connection

06. Describe Cisco Unified IM & P Protocols and Deployment

  • Deploy Cisco Jabber on Premises

07. Describe Problems That Can Lead to Poor Voice and Video Quality

08. Troubleshooting Cisco Collaboration

  • Troubleshooting Cisco Unity Connection Integration

Skills Learned

After completing this online training course, students will be able to:

  • Describe the Cisco Collaboration solutions architecture
  • Compare the IP Phone signaling protocols of Session Initiation Protocol (SIP), H323, Media Gateway Control Protocol (MGCP), and Skinny Client Control Protocol (SCCP)
  • Integrate and troubleshoot Cisco Unified Communications Manager with LDAP for user synchronization and user authentication
  • Implement Cisco Unified Communications Manager provisioning features
  • Describe the different codecs and how they are used to transform analog voice into digital streams
  • Describe a dial plan, and explain call routing in Cisco Unified Communications Manager
  • Implement Public Switched Telephone Network (PSTN) access using MGCP gateways
  • Implement a Cisco gateway for PSTN access
  • Configure calling privileges in Cisco Unified Communications Manager
  • Implement toll fraud prevention
  • Implement globalized call routing within a Cisco Unified Communications Manager cluster
  • Implement and troubleshoot media resources in Cisco Unified Communications Manager
  • Describe Cisco Instant Messaging and Presence, including call flows and protocols
  • Describe and configure endpoints and commonly required features
  • Configure and troubleshoot Cisco Unity Connection integration
  • Configure and troubleshoot Cisco Unity Connection call handlers
  • Describe how Mobile Remote Access (MRA) is used to allow endpoints to work from outside the company
  • Analyze traffic patterns and quality issues in converged IP networks supporting voice, video, and data traffic
  • Define QoS and its models
  • Implement classification and marking
  • Configure classification and marking options on Cisco Catalyst® switches