Overview

A+ Certification is the computer industry recognized credential that certifies the competency of PC Service Specialists. It is sponsored by CompTIA – the Computing Technology Industry Association, and tests are administered by Pearson VUE. This certification program is backed by over 50 Major computer hardware and software manufacturers, vendors, distributors, resellers, and publications. Certification provides a wealth of benefits to any person seeking a job in the computer industry! Your successful computer career can start with this one course, or it can serve as proof of your computer hardware and operating system knowledge as a professional already in your field.

Our reputation speaks for itself! See what others are saying about Career Academy training.

Duration: 15h 30m

Course Modules

  1. IT Professional Soft Skills
    • Troubleshooting and Problem Identification
    • Troubleshooting Steps
    • Problem Analysis and Potential Causes
    • Documentation Resources
    • Communication and Professionalism
    • Demo – IT Professional Soft Skills
    • Chapter 01 Review
  1. Safety for You and Computer Components
    • Common IT Tools
    • Electrostatic Discharge
    • Handling Components
    • Personal Safety
    • High Voltage
    • Ergonomics
    • Environmental Waste
    • Demo – Safety for You and Computer Components
    • Network Documentation
    • Change Management
    • Activity and Privacy Policies
    • Chapter 02 Review
  1. System Component Overview
    • Processors and CPUs
    • Power Supplies
    • Storage Devices
    • Adapter Cards
    • BIOS/CMOS
    • Chips
    • Input and Output Devices
    • Ports
    • Demo – System Component
    • Chapter 03 Review
  1. Understanding Motherboards
    • Motherboard Chipsets
    • Front and Side Panels
    • Cache Memory
    • RAM Slots
    • BIOS Chip
    • Expansion Slots
    • Connectors and Ports
    • Demo – Understanding Motherboards
    • Chapter 04 Review
  1. Understanding Processors
    • Data Bus
    • Architecture
    • Chip Packaging
    • Processor Sockets
    • Intel and Non-Intel Chips
    • Additional Core Processors
    • Installing a Processor
    • Demo – Performing Installation of a Processor
    • Chapter 05 Review
  1. Understanding Types of Memory
    • Understanding Types of Memory – RAM
    • Understanding Types of Memory – ROM
    • Error Checking Memory
    • Single- and Double-sided Memory
    • Installing and Upgrading Memory
    • Demo – Understanding Types of Memory
    • Chapter 06 Review
  1. Understanding BIOS and CMOS
    • BIOS and Upgrades
    • Understanding (CMOS)
    • Hard Drives
    • Optical Drives
    • RAM Memory
    • Speeds and Ports
    • Advanced Settings
    • UEFI
    • Trusted Platform Module
    • Additional Security Options
    • Advanced CPU Configuration
    • Demo – BIOS and CMOS
    • Chapter 07 Review
  1. Hard Drives and Storage Devices
    • Hard Disks
    • IDE Devices
    • Demo – Installing IDE Devices
    • Small Computer System Interface
    • Removable Storage
    • Optical Drives
    • Solid State Drives
    • Demo – Hard Drives and Storage Devices
    • Chapter 08 Review
  1. Power Supplies and Voltage
    • Power Supplies
    • Power Supply Uses
    • Power Consumption
    • Power Connections
    • Demo – Power Supplies and Voltage
    • Chapter 09 Review
  1. Ports, Cables, and Connectors
    • Cables
    • Ribbon Cables
    • Coaxial Cables
    • Twisted Pair
    • Fiber
    • Cable Orientation and Cable Types
    • Male and Female Connections
    • DB-15
    • RJ-11
    • RJ-45
    • Universal Serial Bus (USB) Connections
    • Type-A
    • Type-B
    • Mini-B
    • External Cables
    • Types of Adapters and Converters
    • VGA
    • DVI Cables
    • HDMI Cables
    • Audio Cables
    • USB Cables and Thunderbolt USB
    • Computer Power Cords
    • Demo – Ports, Cables, and Connectors Hardware
    • Chapter 10 Review
  1. Input and Output Devices
    • Video Adapters
    • Video Standards
    • Video Card Features
    • Video Connectors
    • Installing Video Cards
    • Types of Displays
    • Display Features
    • Multiple Displays
    • Troubleshooting Displays
    • Soundcards
    • Demo – Input and Output Devices
    • Chapter 11 Review
  1. Managing Printers
    • Types of Printers
    • Laser Printers
    • Inkjet Printers
    • Dot Matrix Printers
    • Multifunction Printers
    • Cloud-based Printers
    • Thermal Printers
    • Printer Parts
    • Printer Connections
    • Installing Printers
    • Printer Troubleshooting
    • Demo – Printer Install
    • Demo – Managing Printers
    • Chapter 12 Review
  1. Mobile Devices, Multimedia, and Laptop Computers
    • Laptop Components
    • Demo – Five Laptops
    • Laptop Operations
    • Battery Types
    • Battery Handling
    • Improving Battery Performance
    • Standby and Sleep Modes
    • AC Adapters
    • LCD Panel Displays
    • Keyboards and Keys
    • Troubleshooting Laptops
    • Alternative Mobile Devices
    • Introducing Tablets
    • Tablet Features
    • Introduction to Smartphones
    • Wearable Technology
    • Smartwatch Features
    • Fitness Monitors
    • VR / AR Headsets
    • E-Readers
    • E-Reader Characteristics
    • GPS Devices
    • Mobile Device Connectivity
    • Near Field Communication
    • Vendor Specific Ports
    • Apple Lightning Cable
    • USB Formats
    • Bluetooth
    • Alternative Connections
    • Configuring Mobile Applications
    • Additional Mobile Settings
    • Demo – Mobile Devices, Multimedia, and Laptop Computers
    • Demo – Mobile Device Maintenance
    • Chapter 13 Review
  1. Preventive Maintenance
    • Preventive Tasks
    • Preventive Maintenance Tools – Outside
    • Preventive Maintenance Tools – Inside
    • Common Issues
    • Demo – Preventive Maintenance Hardware
    • Chapter 14 Review
  1. Troubleshooting Procedures
    • Common Screws
    • Software Tools
    • Troubleshooting
    • What to Look for
    • Audible Codes
    • Visible Codes
    • What to Look for – Drives and Processors
    • What to Look for – External Parts
    • Demo – Troubleshooting Procedures
    • Major Hardware Components
    • Troubleshooting Hard Drives
    • Troubleshooting Display Issues
    • Troubleshooting Mobile Devices
    • Troubleshooting Printers
    • Troubleshooting Network Access
    • Chapter 15 Review
  1. Operating Systems
    • Big 3 – Windows, Linux, and Mac
    • Applications
    • Windows Versions
    • Comparing Features
    • Windows 10 Overview
    • Demo – Windows 10
    • Linux
    • Additional Linux Commands
    • Mac
    • Mission Control
    • Dock
    • Key Chain
    • Spotlight
    • Storage
    • Gestures and Finder
    • Boot Camp
    • Time Machine
    • System Restore
    • Image Recovery
    • Disk Maintenance Utilities
    • Using the Shell
    • Screen Sharing in Linux
    • Screen Sharing in Mac
    • Force Quit
    • Ending Processes
    • Operating System Versions
    • Paging Memory
    • Choosing a Filesystem
    • The Registry
    • Tools and Configuration Utilities
    • Demo – Control Panel
    • Security and Maintenance
    • Windows Security
    • System
    • Power Options
    • Storage Spaces
    • Computer Drives
    • Configuration
    • Remote Assistance
    • Demo – Remote Assistance
    • Files
    • Installation and Upgrades for Windows
    • Installation
    • Boot Methods
    • Types of Installations
    • Working with Hard Disks
    • Additional Considerations
    • Command Line Tools
    • Demo – Operating Systems Command Prompt
    • Demo – Operating Systems Administrative Tools
    • Demo – Operating Systems Migration
    • Demo – Operating Systems Configurations
    • Scripting Fundamentals
    • Chapter 16 Review
  1. Managing Files
    • Common Executable File Extensions
    • Common Application File Extensions
    • Common Compression File Extensions
    • Common System File Extensions
    • Graphic File Extensions
    • Miscellaneous Files
    • Questions
    • File Attributes
    • Encryption
    • Setting Attributes
    • Command Prompts
    • Demo – Managing Files
    • Chapter 17 Review
  1. Applications Utility, Troubleshooting, and Optimization
    • Installing, Removing, and Repairing Applications
    • Windows Compatibility Modes
    • Optimizing the Windows Environment
    • Performance Monitors
    • Virtual Memory
    • Troubleshooting Utilities
    • System Configuration Utility
    • Computer Management
    • Error Codes
    • Demo – Applications Utility
    • Demo – Troubleshooting Utility
    • Demo – Optimization
    • Chapter 18 Review
  1. Configuring Device Drivers
    • Changing Device Settings
    • Updating Drivers
    • Removing Device Drivers
    • Plug-and-Play Devices
    • Device Failure
    • Demo – Configuring Drivers
    • Chapter 19 Review
  1. Networking and Wireless Connections
    • Peer-to-Peer
    • Server Networks
    • Topology
    • Bus
    • Star
    • Ring
    • Network Protocols
    • Understanding Protocols
    • TCP/IP
    • Application Layer Protocols
    • Transport Layer Protocols
    • Internet Protocol
    • Configuring IP Addresses
    • Additional Configuration Concepts
    • Reading IP Configuration
    • Networking Devices
    • Patch Panels
    • Ethernet over Power
    • Power over Ethernet
    • Ways to Network a Computer
    • Small Office / Home Office Networks
    • Additional Networking Options
    • Wireless Communications
    • Wireless LAN
    • 11 Standards
    • Access Point Configuration
    • Other Wireless Types
    • Internet of Things (IoT)
    • Connecting to the Internet
    • Cellular Options
    • Securing Routers
    • Installing a Network Adapter
    • Troubleshooting Networks
    • Understanding Network Devices and Tools
    • Demo – Networking and Wireless Connections
    • Chapter 20 Review
  1. Recovering Systems and Disaster Recovery
    • Disaster Recovery
    • Booting into Safe Mode
    • Emergency Repair
    • Backup and Restore
    • Recovery Methods
    • Preventive Maintenance
    • Demo – Recovering Systems
    • Chapter 21 Review
  1. Cloud Computing
    • Overview
    • Benefits and Risks
    • Deployment Models
    • Cloud Characteristics
    • Planning
    • Cloud Computing Technologies
    • Architecture
    • Infrastructure
    • Cloud Models
    • Virtualization
    • Security
    • Demo – Cloud Storage
    • Chapter 22 Review
  1. Security Fundamentals
    • Types of Attackers
    • Types of Attacks
    • User Threats
    • Social Engineering
    • Network Threats
    • Password Attacks
    • Noncompliant Systems
    • Malware
    • Additional Malware Types
    • Physical Security
    • Restricting Physical Access
    • Physical Prevention Mechanisms
    • Logical Security
    • Active Directory
    • Virtual Private Networks
    • Data Loss Prevention
    • General Hardening
    • Authentication
    • Multifactor Authentication
    • Authentication Security
    • Password Best Practices
    • Account Management Best Practices
    • Wireless Security
    • Securing Mobile Devices
    • Screen Locks
    • Locating Devices
    • Remote Backups
    • Additional Security Methods
    • Data Protection
    • Data Backups
    • Prevention Methods
    • Security Controls
    • System Hardening
    • Demo – Security Fundamentals
    • Troubleshooting PC Security Issues
    • Troubleshooting Mobile OS Security Issues
    • Chapter 23 Review