The CompTIA® Network+ course builds on your existing user-level knowledge and experience with personal computer operating systems and networks by presenting the fundamental skills and concepts you will use on the job in any type of networking career.

If your job duties include network troubleshooting, operation or maintenance, or if you are preparing for any type of network-related career, this course will provides the background knowledge and skills you will need to be successful. The course will also assist you if you are preparing for the 2021 update to the CompTIA Network+ certification. This new version is inclusive of emerging technologies and includes new content in 5G, IoT and cloud computing.

Exam: N10-008

After completing this online training course, students will be able to:

  • Design and implement functional networks
  • Describe IoT systems
  • Configure, manage, and maintain essential network devices
  • Describe the 5G cellular technology
  • Understand when to use cloud technologies to solve IT challenges
  • Use devices such as switches and routers to segment network traffic and create resilient networks
  • Identify benefits and drawbacks of existing network configurations
  • Implement network security, standards, and protocols
  • Troubleshoot network problems
  • Support the creation of virtualized networks

This course is intended for entry-level computer support professionals with a basic knowledge of computer hardware, software, and operating systems who wish to increase their knowledge and understanding of networking concepts and acquire the required skills to prepare for a career in network support or administration, or who wish to prepare for the CompTIA Network+ certification (Exam N10-008).

  • Networking experience is helpful but not mandatory;
  • A+ certification or equivalent skills and knowledge is helpful but not mandatory.
  1. Introduction to Networks
  • What’s a network
  • Client-Server networks
  • Physical network topologies
  • Topology selection, backbones, and segments
  1. The Open Systems Interconnection Specifications
  • Internetworking models
  • Advantages of reference models
  • The OSI reference model
  • Project 802
  • Introduction to encapsulation
  • Modulation techniques
  1. Networking Topologies, Connectors, and Wiring Standards
  • Physical media
    • STP Cat 7/8
  • Fiber-optic cable
    • Coarse wavelength division multiplexing
    • Dense wavelength division multiplexing
    • Bidirectional wavelength division multiplexing
    • QSFP & QSFP+
  • Cable properties
  • Wiring standards
  • Installing Wiring Distributions
    • BiX
    • Krone
  1. The Current Ethernet Specifications
  • Network basics
  • Ethernet basics
  • Ethernet at the data link layer
  • Binary-to-decimal memorization chart
  • Ethernet at the physical layer
  • Ethernet over other standards
  • Ethernet over power line
  1. Networking Devices
  • Common network connectivity devices
  • Router
  • DCHP client parameter request list
  • Other specialized devices
    • TFTP
  • Additional DNS record types
  • VoIP
  • Planning and implementing a basic SOHO network
    • Top of rack switching
    • Backbone
    • Storage Area Network
    • Industrial Control Systems
    • Supervisory control and data acquisition
  1. Introduction to the Internet Protocol
  • Introducing TCP/IP
    • SMB, Syslog, SMTP, LDAPS, IMAP, POP3, SQL, SQLnet, SIP
  • Domain Name Service (DNS)
  • ARP, Neighbor Discovery Protocol
  • Data encapsulation
  1. IP Addressing
  • IP terminology
  • Hierarchical IP addressing scheme
  • Class D and E addresses
  • IP addresss types
    • IPv4 vs IPv6 address types
      • Unicast, multicast, broadcast, anycast
    • Internet Protocol Version 6 (IPv6)
      • Link local and lookback address
    • Stateless autoconfiguration
    • Default gateway for IPv6
  1. IP Subnetting, Troubleshooting IP, and Introduction to NAT
  • Subnetting basics
  • How many hosts per subnet
  • Troubleshooting IP addressing
  • Introduction to Network Address Translation (NAT)
  1. Introduction to IP Routing
  • Routing basics
    • Assymetrical routing
  • IP routing process
  • Testing your IP routing understanding
  • Static and dynamic routing
  1. Routing Protocols
  • Routing protocol basics
  • Distance vector routing protocols
  • Link state routing protocols
  • Intermediate system-to-intermediate system
  • High Availability
    • Multi-ISP diverse path
    • First hop redundancy protocols
    • Virtual router redundancy protocol
  • Advanced IPv6 concepts
  • IPv6 routing protocols
  1. Switching and Virtual LANs
  • Networking before layer 2 switching
  • Switching services
  • Spanning Tree Protocol
  • Spanning Tree Port states
  • Virtual LANs
  • VLAN identification methods, IEEE 802.1q encapsulation
  • VLAN trunking protocol
  • Additional advanced features of switches
    • Dynamic ARP inspection
  1. Wireless Networking
  • Introduction to wireless technology
  • Cellular
  • The 802.11 standards
    • 802.11 ax
  • Comparing 802.11 standards
  • Wireless network components
  • Installing a wireless network
  • Site survey
  • Multiple floors
  • Wireless security
  1. Authentication and Access Control
  • Security filtering
    • Generic routing encapsulation
    • IPSec
    • Pre-shared keys
    • Out-of-band and in-band management
  • Managing user accounts and password security
  • Password management features
  • User-authentication methods
  1. Network Theats and Mitigation
  • Recognizing security threats
  • Vulnerabilities
    • Malware
    • Phishing
  • Understanding mitigation techniques
  • Policies and procedures
  • Anti-malware software
  • Fixing an infected computer
  1. Physical Security and Risk
  • Using hardware and software security devices
    • Tailgating
    • Piggybacking
    • Shoulder surfing
  • Defining firewalls
  • Firewall technologies
  • Firewalls at the application layer vs the newtork layer
  • Scanning services and other firewall features
  • Intrusion detection and prevention systems
  • VPN concentrators
  • Understanding problems affecting device security
  1. Wide Area Networks
  • What is WAN
    • Circuit switched network
    • Packet switched network
  • T-series connections
  • Transmission media
  • Broadband services
  • Wireless WAN Technologies
    • Long-term Evolution (LTE)
  • WAN protocols
  • WAN troubleshooting
  1. Troubleshooting Tools
  • Protocol analyzers
  • Throughput testers
  • Connectivity software
  • Using traceroute
  • Using the ping utility
  • Using the address resolution protocol
  • Using the nslookup utility
  • Resolving names with hosts table
  • Using the Mtr command
  • Using the route command
  • Using the nbtstat utility
  • Using the netstat utility
  • Using tcpdump
  • Using the File Transfer Protocol
  • Unsing the Telnet utility
  1. Network Troubleshooting
  • Narrowing down the problem
  • Common equipment or configuration issues
    • Multicast flooding
    • Switching loop
    • Routing loop
    • IP setting issues
  • Troubleshooting steps
  • Troubleshooting tips
  1. Management, Monitoring, and Optimization
  • Terminal emulator
  • Managing network documentation
    • Memorandum of understanding
  • Network monitoring
  • Network optimization
    • Cloud concecpts
      • Community Cloud
      • Desktop as a Service