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Cisco – Collaboration

Cisco CCNP Collaboration: CLICA v1.1

Overview
Curriculum
  • 11 Sections
  • 30 Lessons
  • 8h 30m Duration
Collapse All
01. Configuring SSO for Cisco Unified Communications applications
5 Lessons
  1. SSO overview 
  2. Basic SSO configuration 
  3. SSO authentication types 
  4. SSO management 
  5. OAuth 2.0 
02. Manager IM and Presence integration with Cisco Jabber
5 Lessons
  1. Integrating Manager IM and Presence with Cisco Jabber 
  2. Clusters 
  3. Federation overview 
  4. XMPP 
  5. Cisco Jabber 
03. CUCM and Jabber functionality customization
4 Lessons
  1. Customizing CUCM IMP and Cisco Jabber functionality 
  2. Cisco Unified Communications services 
  3. Custom configuration files 
  4. Apple push notifications 
04. Compliance and archiving
1 Lesson
  1. CUCM IMP service compliance and message archiving 
05. CUCM Manager IM and Presence troubleshooting
2 Lessons
  1. Troubleshooting Cisco Unified Communications Manager IM and Presence service 
  2. Other troubleshooting tools 
06. WebEx calling and messaging
1 Lesson
  1. Overview of WebEx calling and messaging 
07. Cisco Unity Connection integration configuration and troubleshooting
4 Lessons
  1. Configuring and Troubleshooting Cisco Unity Connection Integration 
  2. Integrate and setup Cisco Unity Connection 
  3. Clustering and deployment options 
  4. Configuring and troubleshooting Cisco Unity Connection integration Networking 
08. Configuring and Troubleshooting Cisco Unity Connection Call Handlers
2 Lessons
  1. Call handler 
  2. Toll fraud  
09. CUC Troubleshooting
1 Lesson
  1. Troubleshooting Cisco Unity Connection 
10. Advanced Cisco Unified Attendant Console
2 Lessons
  1. Cisco Unified attendant console 
  2. Requirements and integration 
11. Call recording and monitoring
3 Lessons
  1. Implementing call recording and monitoring
  2. SPAN based solutions
  3. Cisco Unified Communications Manager Network-Based Recording and Monitoring

Overview

In this instructor-led Implementing Cisco Collaboration Applications v1.1 (CLICA) course students will learn collaboration applications, including single sign-on, Cisco Unified IM and Presence, Cisco Unity Connection, Cisco Unity Express, and application clients.

This course prepares students for the Cisco CCNP Collaboration concentration exam – CLICA. Passing this exam along with the CCNP Collaboration core exam, CLCOR, will earn students the Cisco CCNP Collaboration certification.

 

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