TOIT Training

Beginner

CompTIA A+ (220-1101)

Overview
Curriculum

 

This online instructor led training course provides the knowledge necessary to support basic computer hardware and operating systems in today’s business world.

In this course students will learn best practices in troubleshooting, networking and security across a variety of device types in order to support their organization and set the stage for their own IT careers.

StormWind’s two part CompTIA A+ course covers the hardware and software objectives students must master in order to pass the 220-1101 exam and the 220-1102 exam, both of which are required to achieve the CompTIA A+ Certification. The A+ Certification is part of specialized certification tracks for corporations such as Microsoft, Hewlett-Packard, and Cisco. Many technology companies have made CompTIA A+ certification mandatory for their service technicians.

Exams 220-1101

Curriculum

  • 5 Sections
  • 149 Lessons
  • 18h Duration
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 Mobile Devices
34 Lessons
  1. Laptop hardware and components
  2. Hardware replacement
  3. Security Components
  4. Mobile device displays
  5. Types
  6. Liquid Crystal Display (LCD)
  7. Organic Light-Emitting Diode (OLED)
  8. Display components
  9. Camera
  10. Microphone
  11. Touch screen
  12. Inverter
  13. Accessories and ports
  14. Connection types
  15. Universal Serial Bus (USB)
  16. Lightning
  17. Serial
  18. Near Field Communication (NFC)
  19. Bluetooth
  20. Hotspot
  21. Accessories
  22. Touch Pens
  23. Headsets
  24. Speakers
  25. Webcam
  26. Docking station
  27. Port replicator
  28. Trackpad/drawing pad
  29. Network connectivity and application support
  30. Cellular data
  31. Bluetooth
  32. Location
  33. Mobile device/application management (MDM/MAM)
  34. Device synchronization
 Networking
49 Lessons
  1. Transmission control protocol (TCP)/User datagram protocol (UDP) ports
  2. Ports and protocols
  3. TCP vs UDP
  4. Network hardware
  5. Routers
  6. Switches
  7. Access points
  8. Patch Panel
  9. Firewall
  10. Power over Ethernet (PoE)
  11. Hub
  12. Cable Modem
  13. Digital subscriber line (DSL)
  14. Optical network terminal (ONT)
  15. Network interface card (NIC)
  16. Software-Defined Networking (SDN)
  17. Wireless networking
  18. Frequencies
  19. Channels
  20. Bluetooth
  21. Long-range fixed wireless
  22. NFC
  23. Radio-frequency identification (RFID)
  24. Network host services
  25. Server Roles
  26. Internet appliances
  27. Legacy systems
  28. Internet of Things (IoT)
  29. Small office/home office (SOHO) network
  30. Internet protocol (IP) addressing
  31. IPv4
  32. Ipv6
  33. Common network configuration concepts
  34. Domain name system (DNS)
  35. Dynamic host control protocol (DHCP)
  36. Virtual LAN (VLAN)
  37. Virtual private network (VPN)
  38. Internet connection and network types
  39. Internet connection types
  40. Network types
  41. Networking tools
  42. Crimper
  43. Cable stripper
  44. WiFi analyzer
  45. Toner probe
  46. Punchdown tool
  47. Cable tester
  48. Loopback plug
  49. Network tap
 Hardware
45 Lessons
  1. Cable types and connectors
  2. Network cables
  3. Peripheral cables
  4. Video cables
  5. Hard drive cables
  6. Adapters
  7. Connector types
  8. Installing RAM
  9. RAM types
  10. Single/dual/triple/quad channel RAM
  11. Installing storage devices
  12. Hard drives (HDD)
  13. Solid state drives (SSD)
  14. Drive configurations
  15. Removable storage
  16. Installing motherboards, processors, and add-on cards
  17. Motherboard form factor
  18. Motherboard
  19. Motherboard compatibility
  20. Basic input/output system (BIOS)/Unified extensible firmware interface (UEFI)
  21. Encryption
  22. Processor architecture
  23. Expansion cards
  24. Cooling
  25. Replacing power supplies
  26. voltage
  27. Output voltages (3.3 vs 5 vs 12 VDC)
  28. 20 to 24 pin motherboard adapter
  29. Redundant power supply
  30. Wattage rating
  31. Multifunction devices/printers
  32. Unboxing device/setup locations
  33. Driver installation
  34. Device connectivity
  35. Public/shared devices
  36. Configuration settings
  37. Security
  38. Network scan services
  39. Automatic document feeder (ADF)/flatbed scanner
  40. Printer consumables
  41. Laser
  42. Inkjet
  43. Thermal
  44. Impact
  45. 3-D printer
Virtualization and Cloud Computing
8 Lessons
  1. Cloud computing concepts
  2. Common cloud models
  3. Cloud characteristics
  4. Desktop virtualization
  5. Client-side virtualization
  6. Purpose of virtual machines
  7. Resource requirements
  8. Security requirements
Hardware and Network Troubleshooting
13 Lessons
  1. Best practice troubleshooting methodology
  2. Identify the problem
  3. Establish a theory
  4. Test the theory
  5. Establish a plan of action
  6. Verify system functionality
  7. Document findings
  8. Troubleshoot motherboards, RAM, CPU, and power Common symptoms
  9. Troubleshoot storage drives and RAID arrays Common symptoms
  10. Troubleshoot video, projector, and display issues Common symptoms
  11. Troubleshoot mobile devices Common symptoms
  12. Troubleshoot printers Common symptoms
  13. Troubleshoot wired and wireless networks Common symptoms

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