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Intermediate
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Microsoft – Office 365

MS-721: Collaboration Communications Systems Engineer

Overview
Curriculum

In this online training course, students will gain experience configuring and deploying Microsoft Teams Phone, meetings and certified devices including Microsoft Teams Rooms and Surface Hub. The course will also cover how to manage and monitor Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard.

Curriculum

  • 9 Sections
  • 29 Lessons
  • 9h Duration
Expand All
Introduction to Teams Meeting and Calling
2 Lessons
  1. Overview of Teams Meetings and Events
  2. Overview of Teams Phone
Plan and Design Teams Collaboration Communications Systems
5 Lessons
  1. Overview of Attendants, Call Queues, Teams Clients, Rooms, and Phones
  2. Plan to Deploy Teams Phone
  3. Plan and Design for Teams Phone, Devices, and Features
  4. Understanding Teams Rooms
  5. Teams Rooms Management
Plan and Optimize Network Performance for Teams
5 Lessons
  1. Understand Teams Network Requirement
  2. Evaluating the Network for Teams
  3. Design Network for Media Optimization
  4. Design and Validate VPN Split Tunneling
  5. Design and Implement QoS
Configure and Deploy Teams Phone
6 Lessons
  1. Calling Configuration
  2. Create and Manage Teams policies
  3. Configure and Deploy Teams Phone with Direct Routing
  4. Implement SIP Trunking with Direct Routing
  5. Configure Emergency Calling for Direct Routing
  6. Deploy and Maintain a Survivable Branch Appliance
Extend Teams Phone with Additional Services
3 Lessons
  1. Teams Interaction with Additional Services
  2. Teams Interaction with Additional Services
  3. Certified Contact Center in Teams
Manage Meetings and Events Experiences
4 Lessons
  1. Explore Meetings and Events in Microsoft Teams
  2. Configure Meeting Settings
  3. Configure Audio Conferencing
  4. Create and Manage Meetings Customization and Events Policies
Users, Auto Attendants, and Call Queues
2 Lessons
  1. Voice User Management and Configuration
  2. Configure Auto Attendants and Call Queues
Teams Devices
1 Lesson
  1. Configure, Deploy, and Manage Teams Devices
Troubleshooting Teams Collaboration
1 Lesson
  1. Monitor and Troubleshoot Teams Collaboration Communications Systems

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