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MS-740: Troubleshooting Microsoft Teams

Overview
Curriculum

Overview

The MS-740 instructor-led training course includes skills you’ll need for troubleshooting a whole range of problems and situations that might arise as a Microsoft Teams administrator including voice issues, live events, and messaging. In this course, you will explore how to configure and troubleshoot client and service issues.

Exam Number: MS-740

Curriculum

  • 3 Sections
  • 17 Lessons
  • 3h 15m Duration
Expand All
Basics and Methodology
4 Lessons
  1. Developing a Troubleshooting Methodology
  2. Network Requirements & Recommendations
  3. Troubleshooting your PowerShell Scripts
  4. Determining Which Logs to use
Voice
5 Lessons
  1. Call Quality
  2. Call Queues and Auto Attendants
  3. Phone Features
  4. Emergency Calling
  5. Calls on the PSTN
Additional Teams Troubleshooting
8 Lessons
  1. User & Sign-in Issues
  2. Interoperating and Federation
  3. The Teams Client and Devices
  4. Apps
  5. Teams and Channels
  6. File Sharing
  7. Messaging, Meetings, and Live Events
  8. Outlook add-in and Calendar

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MS-740: Troubleshooting Microsoft Teams
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