Business Skills Training Catalog -Effective Human Resource Administration Series

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Overview: This course teaches students about the fundamentals of motivation, individual and group behavior, the informal organization, technology and people at work, productivity and quality improvement, job redesign and job enrichment, fundamentals of leadership,developing, appraising, and rewarding employees, communicating for effectiveness,managing conflict and change, and human relations in global business.

Course Modules:

Module 01- Effective Human Resource Administration Overview

    (Duration: 21m)

  1. Workbook (Pdf)
  2. Effective Human Resource Administration Overview
  3. Effective HR Administration – Overview
  4. Effective HR Administration – Introduction
  5. The HR Assistant Role in Successful HR Administration
  6. Lesson 01 Review
  7. Review Quiz (Number of attempts allowed: Unlimited)

Module 02 – Fundamentals of Motivation

(Duration: 1h 50m)

  1. Workbook (Pdf)
  2. Fundamentals of Motivation
  3. Motivation – What is it?
  4. The Need Hierarchy
  5. The Two-Factor Theory
  6. Motivation – The Two-Factor Theory
  7. The Two-Factor Theory (Cont.)
  8. Applying the M-H Theory
  9. The M-H Theory in Perspective
  10. Expectancy Theory
  11. Expectancy Theory Perspective
  12. The Practical Side of Rewards
  13. Creating a Recognition Program
  14. What Do Employees Want
  15. Lesson 02 Review
  16. Review Quiz (Number of attempts allowed: Unlimited)

Module 03 – Individual Behavior

   (Duration: 1h 08m)

  1. Workbook (Pdf)
  2. Individual Behavior
  3. Opinions Really Count
  4. The Individual
  5. Interpersonal Behavior
  6. Assertiveness Training
  7. Motivational Profiles
  8. Lesson 03 Review
  9. Review Quiz (Number of attempts allowed: Unlimited)

Module 04 – Group Behavior

(Duration: 1h 33m)

  1. Workbook (Pdf)
  2. Group Behavior
  3. Definition of a Group
  4. Stages of Group Development
  5. Characteristics of Groups
  6. Intragroup Behavior
  7. Intergroup Behavior
  8. Power Struggles
  9. Conflict Resolution
  10. Team Building
  11. Demo- Strengths Finder Team Matrix
  12. Lesson 04 Review
  13. Review Quiz (Number of attempts allowed: Unlimited)

Module 05- The Informal Organization

    (Duration: 44m)

  1. Workbook (Pdf)
  2. The Informal Organization
  3. Nature of Informal Organization
  4. Benefits of Informal Organization
  5. Disadvantages of Informal Organizations
  6. Dealing with Informal Organizations
  7. Lesson 05 Review
  8. Review Quiz (Number of attempts allowed: Unlimited)

Module 06 – Technology and People at Work

(Duration: 1h 1m)

  1. Workbook (Pdf)
  2. Technology and People at Work
  3. The Evolution
  4. Research and Development
  5. Postindustrial Society
  6. Sociotechnical Challenge
  7. Knowledge
  8. -Based Organizations
  9. Workplace Violence
  10. Technology
  11. – Workplace Violence
  12. Workplace Violence (Cont.)
  13. Stressed Employees
  14. Workplace Violence (Cont..)
  15. Lesson 06 Review
  16. Review Quiz (Number of attempts allowed: Unlimited)

Module 07- Productivity and Quality Improvement 

    (Duration: 1h )

  1. Workbook (Pdf)
  2. Productivity and Quality Improvement
  3. Quality Challenges
  4. Management
  5. Participative Approaches
  6. Lesson 07 Review
  7. Review Quiz (Number of attempts allowed: Unlimited

Module 08 – Job Redesign and Job Enrichment 

(Duration: 23m)

  1. Workbook (Pdf)
  2. Job Redesign and Job Enrichment
  3. Work in America
  4. Nature of Job Redesign
  5. Core Job Dimensions
  6. Motivating Potential Score
  7. Job Enrichment Principles
  8. Challenges in Job Design
  9. Job Enrichment Principles (Cont.)
  10. Challenges in Job Design (Cont.)
  11. Lesson 08 Review
  12. Review Quiz (Number of attempts allowed: Unlimited)

Module 09 – Fundamentals of Leadership

    (Duration: 1h 59m)

  1. Workbook (Pdf)
  2. Fundamentals of Leadership
  3. Nature of Leadership
  4. Employee Assumptions
  5. Behavior
  6. Common Behaviors
  7. Dimensions
  8. Contingency Leadership
  9. The Next Decade
  10. Virtual Teams
  11. Multitasking Skills
  12. Demo – Multitasking Skills
  13. Multitasking Skills (Cont.)
  14. Internal Leaders
  15. Lesson 09 Review
  16. Review Quiz (Number of attempts allowed: Unlimited)

Module 10 – Developing, Appraising, and Rewarding Employees 

    (Duration: 1h 49m)

  1. Workbook (Pdf)
  2. Developing, Appraising, and Rewarding Employees
  3. Employee Development
  4. Performance Appraisal
  5. Demo – Management By Objectives
  6. Performance Appraisal (Cont.)
  7. Demo – 360 Degree Feedback
  8. Performance Appraisal (Cont..)
  9. Demo – Individual Development Plan
  10. Appraisal Problems
  11. Performance and Rewards
  12. Discipline
  13. Lesson 10 Review
  14. Review Quiz (Number of attempts allowed: Unlimited)

Module 11 – Communicating for Effectiveness 

(Duration : 1h 24m)

  1. Workbook (Pdf)
  2. Communicating for Effectiveness
  3. Technology’s Impact
  4. The Process
  5. Choosing a Medium
  6. Barriers
  7. Effective Communications
  8. Steps in the Process
  9. Demo – The Communication Model
  10. Simple Language
  11. Effective Listening
  12. Writing Skills
  13. Speaking Skills
  14. Lesson 11 Review
  15. Review Quiz (Number of attempts allowed: Unlimited)

Module 12- Managing Conflict and Change

   (Duration: 58m)

  1. Workbook (Pdf)
  2. Managing Conflict and Change
  3. Nature of Conflict
  4. Managing Conflict
  5. Nature of Change
  6. Responses to Change
  7. Dimensions of Change
  8. Basic Steps in Change
  9. Participation and Communication
  10. Lesson 12 Review
  11. Review Quiz (Number of attempts allowed: Unlimited)

Module 13- Human Relations in Global Business

(Duration: 43)

  1. Workbook (Pdf)
  2. Human Relations in Global Business
  3. Multinational Enterprise
  4. International Culture
  5. Integrating the Dimensions
  6. Impact at Work
  7. Outsourcing
  8. HR Challenges
  9. Development Global Perspective
  10. Lesson 13 Review
  11. Course Closure
  12. Review Quiz (Number of attempts allowed: Unlimited)

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This course includes
  • about 15 hours on-demand video
  • 13 downloadable Pdf Workbooks
  • Unlimited time access (During Membership)
  • Access on mobile and Desktop
  • Certificate of Completion

Course Features Include:

  • Expert Lectures
    Learn on-demand from top instructors who are industry subject matter experts. Our highly certified expert instructors possess a superior understanding of the subject matter in their fields and have the ability to convey this knowledge in an effective, engaging, and professional manner to a wide audience.

  • Certificates of Completion
    Upon completion of a series of courses you can earn a certificate of completion from Career Academy. Certificates of Completion will display your full name, course completed, as well as the date of completion. Students have the ability to print this out or save it digitally to showcase your accomplishment.

  • PowerPoint Visuals:
    Many of the in-depth theories and processes discussed in our courses can be learned most efficiently through the detailed PowerPoint slides presented. These visuals are accompanied by an instructor voice-over to provide our students with a clear, efficient, and complete presentation of concepts.

  • Professional Development Activities
    Students are provided access to professional development activity files which allow for an individual to test out course theories and apply the knowledge they earned from the course.

  • Review Quizzes
    Once a course is completed, test your knowledge by taking our course review quiz! Students have the ability to retake any review quizzes as many times as they wish to ensure they understand the material or to improve upon their scores.

  • Mobile Access
    With our universal course player, you can learn from your computer, tablet as well as mobile devices. Keep up with your training on the go!

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