MS-203: Microsoft 365 Messaging!

Overview: This course covers Microsoft 365 messaging. Topics covered include managing messaging infrastructures, managing recipients and mailbox databases, client access, high availability and disaster recovery, threat protection, hybrid environments, and more.

Course Modules:

Module 01 – Managing Messaging Infrastructures

(Duration: 2h 08m)

  1. Workbook (Pdf)
  2. Designing a Modern Messaging Solution
  3. Exchange 2019 Architecture
  4. Exchange Online Architecture
  5. Exchange Hybrid Architecture
  6. Planning Exchange Server Deployment
  7. Messaging Infrastructure Requirements
  8. Virtualization Considerations
  9. Deployment Prerequisites
  10. Setup Process
  11. Demo – Installing Exchange Server 2019
  12. Exchange Online Deployment
  13. Demo – Exchange Online Deployment
  14. Working with Administrative Tools
  15. Exchange Admin Center
  16. Demo – Using the EAC
  17. Exchange Management Shell
  18. Demo – Working with EMS
  19. Updating Exchange
  20. Review Quiz (Number of attempts allowed: Unlimited)

Module 03 – Managing Mailbox Databases

(Duration: 1h7 m)

  1. Workbook (Pdf)
  2. Mailbox Servers
  3. Mailbox Databases
  4. Understanding Database Changes
  5. Demo – Examining Database Files
  6. Storage Options for Databases
  7. Exchange Preferred Architecture
  8. Planning Deployment Stages
  9. Exchange Server Role Requirements Calculator
  10. Evaluating Database Performance
  11. Creating Databases
  12. Demo – Configuring Storage and Creating Databases
  13. Troubleshooting Database Issues
  14. Troubleshooting Performance
  15. Troubleshooting Database Failures
  16. Recovery Options
  17. Review Quiz (Number of attempts allowed: Unlimited)

Module 05 – Managing Client Access

(Duration: 2h 50m)

  1. Workbook (Pdf)
  2. Introduction to Client Access Services
  3. Client Access Service Configuration
  4. Demo – Configuring Client Access Services
  5. Understanding Autodiscover
  6. Autodiscover Process
  7. Demo – Working with Autodiscover Settings
  8. Availability Service
  9. MailTips
  10. Demo – Configuring MailTips
  11. Working with Outlook
  12. Outlook Mobile
  13. Outlook on the Web
  14. Connecting Non-Outlook Clients
  15. Security Considerations
  16. Configuration Options
  17. Configure Redirection
  18. Office Online Server
  19. Demo – Configuring Outlook on the Web
  20. Troubleshooting Authentication
  21. Troubleshooting Outlook Connectivity
  22. Troubleshooting Outlook on the Web
  23. Exchange ActiveSync
  24. Mobile Device Mailbox Policies
  25. Microsoft 365 MDM
  26. Configuring Microsoft 365 MDM
  27. Configuring Access for Mobile Devices
  28. Demo – Managing Mobile Devices
  29. Review Quiz (Number of attempts allowed: Unlimited)

Module 07 – Implementing High Availability and Disaster Recovery

(Duration: 1h 52m)

  1. Workbook (Pdf)
  2. High Availability Components
  3. Database Availability Groups
  4. DAG Characteristics
  5. DAG Life Cycle
  6. Understanding Quorum
  7. Lagged Database Copies
  8. Creating and Configuring DAGs
  9. Demo – Creating a Database Availability Group
  10. Understanding Failover
  11. Maintaining Database Availability Groups
  12. Troubleshooting DAGs
  13. Understanding High Availability for CAS
  14. Namespace Planning and Load Balancing
  15. Managed Availability
  16. Considerations for Highly Available CAS
  17. Transport Availability
  18. Shadow Redundancy
  19. Safety Net
  20. Considerations for Site Resilience
  21. Site Resilience Scenarios
  22. Namespace Planning
  23. Site Resilience DAG Quorums
  24. Configuring a Witness in Azure
  25. Failover and Switchover Process
  26. Data Loss Scenarios
  27. Data Loss Mitigation Features
  28. Backup and Restore Scenarios
  29. Planning Considerations
  30. Exchange Native Data Protection
  31. Evaluating Backup Options
  32. Exchange Backup Considerations
  33. Supported Backup Technologies
  34. Demo – Using Windows Server Backup
  35. Restore Scenarios
  36. Restoring Database Corruption
  37. Review Quiz (Number of attempts allowed: Unlimited)

Module 09 – Compliance

(Duration: 2h 21m)

  1. Workbook (Pdf)
  2. Message Policy and Compliance
  3. Microsoft 365 Encryption
  4. RBAC Roles
  5. Demo – Examining RBAC Roles and SCC
  6. Retention Policies
  7. Retention Policies in Action
  8. Principles of Retention
  9. Demo – Configuring Retention Policies in SCC
  10. Configuring DLP Policies
  11. Demo – Configuring DLP Policies
  12. Message Trace
  13. Demo – Performing a Message Trace
  14. In-Place and Litigation Holds
  15. Hold Goals and Features
  16. Recoverable Items Folder
  17. Demo – Working with Holds
  18. Messaging Records Management
  19. Retention Strategies
  20. Managed Folder Assistant
  21. Demo – Configuring Retention Policies
  22. Message Tracking
  23. Demo – Searching Message Tracking Logs
  24. In-Place Archives
  25. Archive Considerations
  26. Managing Archiving
  27. Demo – Using In-Place Archiving
  28. Journaling Overview
  29. Considerations for Journaling
  30. Exchange Auditing
  31. Demo – Working with Exchange Auditing
  32. Introduction to Content Searches
  33. Designing Content Searches
  34. Managing Content Searches
  35. eDiscovery
  36. eDiscovery Permissions
  37. Demo – Working with eDiscovery
  38. Review Quiz (Number of attempts allowed: Unlimited)

Module 02 – Managing Recipients

(Duration: 2h 55m)

  1. Workbook (Pdf)
  2. Recipient Types
  3. User Mailboxes
  4. Resource Mailboxes
  5. Shared Mailboxes
  6. Groups
  7. Creating User Mailboxes
  8. Demo – Creating and Managing User Mailboxes
  9. Creating Resource Mailboxes
  10. Demo – Working with Resource Mailboxes
  11. Creating Shared Mailboxes
  12. Demo – Creating Shared Mailboxes
  13. Demo – Creating Mail Contacts and Mail Users
  14. Mailbox Permissions
  15. Demo – Managing Mailbox Permissions
  16. Creating Exchange Groups
  17. Demo – Creating and Managing Groups
  18. Address Lists
  19. Address Book Policies
  20. Offline Address Books
  21. Email Address Policies
  22. Demo – Email Address Policies and Address Lists
  23. Public Folders Overview
  24. Planning the Public Folder Hierarchy
  25. Planning Mailboxes and Quotas
  26. Public Folder Alternatives
  27. Implementing Public Folders
  28. Deploying Public Folder Mailboxes
  29. Creating Public Folders
  30. Public Folder Permissions
  31. Demo – Creating and Managing Public Folders
  32. Mail Enabling Public Folders
  33. Monitoring Public Folders
  34. Troubleshooting Public Folders
  35. Troubleshooting Access
  36. Review Quiz (Number of attempts allowed: Unlimited)

Module 04 – Understanding Messaging Authentication

(Duration: 1h 3m)

  1. Workbook (Pdf)
  2. Password Policies
  3. Self-Service Password Management
  4. Demo – Configuring Password Policies and SSPR
  5. Multi-Factor Authentication
  6. MFA in Office 365
  7. Demo – Enabling MFA for Users
  8. Planning Password Policies
  9. Introduction to RBAC
  10. Management Role Groups
  11. Default Role Groups
  12. Management Roles
  13. Demo – RBAC Fundamentals
  14. Advanced Role Management
  15. Creating Custom Roles
  16. Demo – Advanced Role Management
  17. RBAC Best Practices
  18. Troubleshooting RBAC
  19. Workload Policies
  20. Configuring Workload Policies
  21. Configuring Quotas
  22. Office 365 Add-ins
  23. Deploying Add-Ins
  24. Demo – Working with Office Add-ins
  25. Federated Delegations
  26. Federation Sharing Components
  27. Organization Relationships
  28. Demo – Working with Organization Relationships and Sharing Policies
  29. Review Quiz (Number of attempts allowed: Unlimited)

Module 06 – Managing Transport Services

(Duration: 1h 31m)

  1. Workbook (Pdf)
  2. Introduction to Message Transport
  3. Introduction to Message Transport
  4. Message Routing
  5. Configuring Message Transport
  6. Transport Agents
  7. Configuring Message Transport Options
  8. Configuring SMTP Domains
  9. Configuring Connectors
  10. Default Connectors
  11. Demo – Working with Connectors
  12. Message Moderation
  13. Introducing Transport Rules
  14. Transport Rule Components
  15. Planning for Transport Rules
  16. Demo – Working with Transport Rules
  17. Understanding Mail Flow
  18. Exchange On Premises
  19. Demo – Managing On-Premises Mail Flow
  20. Exchange Online Mail Flow
  21. Hybrid Exchange Mail Flow
  22. Troubleshooting Tools
  23. Shared Namespaces
  24. Troubleshooting TLS Issues
  25. Troubleshooting Network Based Issues
  26. Troubleshooting Mail Flow
  27. Troubleshooting Logs
  28. Demo – Troubleshooting Tools
  29. Review Quiz (Number of attempts allowed: Unlimited)

Module 08 – Threat Protection

(Duration: 1h 14m)

  1. Workbook (Pdf)
  2. Exchange Online Protection
  3. EOP Features
  4. Message Routing with EOP
  5. Demo – Examining EOP
  6. Message Headers Spam Confidence Levels
  7. Overview of Anti-Spam and Anti-Malware
  8. Managing Anti-spam
  9. Managing Anti-malware
  10. Anti-malware Policies
  11. Outbound Spam
  12. Quarantine
  13. Demo – Examining Anti-malware Policies
  14. Sender Policy Framework
  15. DomainKeys Identified Mail (DKIM)
  16. DMARC
  17. Demo – Configuring Advanced Anti-spam Settings
  18. ATP Overview
  19. Safe Attachments
  20. Safe Links
  21. Spoofing Intelligence
  22. Demo – Examining Advanced Threat Protection
  23. Review Quiz (Number of attempts allowed: Unlimited)

Module 10 – Deploying Exchange Hybrid Environment

(Duration: 1h 42m)

  1. Workbook (Pdf)
  2. Connection Options
  3. Hybrid Deployment Components
  4. Azure AD Connect
  5. AD Connect Fundamentals
  6. Source of Authority
  7. Hybrid Environments
  8. Identity Options
  9. Federation Methods
  10. Demo – Install and Configure Azure AD Connect
  11. Planning for Exchange Hybrid
  12. Minimal Hybrid Configuration
  13. Full Hybrid Configuration
  14. Organization Configuration Transfer
  15. Exchange Modern Hybrid
  16. Installing the Hybrid Agent
  17. Mail Flow Options
  18. Demo – Using Hybrid Configuration Wizard
  19. Migration Options
  20. Choosing a Migration Option
  21. DNS Record Changes
  22. IMAP Migrations
  23. IMAP Requirements and Limitations
  24. Cutover Migrations
  25. Cutover Migration Process
  26. PST Migrations
  27. PST Migration Process
  28. Public Folder Migrations
  29. Migrating Legacy Public Folders
  30. Migrating Modern Public Folders
  31. Demo – Migrating Mailboxes
  32. Overview of Edge Transport
  33. Infrastructure Requirements
  34. EdgeSync
  35. Message Flow
  36. Review Quiz (Number of attempts allowed: Unlimited)
This course includes
  • about 18.35 hours on-demand video
  • 10 downloadable Pdf Workbooks
  • Unlimited time access (During Membership)
  • Access on mobile and Desktop
  • Certificate of Completion