Module 01 – ACCREDITED ITIL INTERMEDIATE – RCV

  1. Workbook (Pdf)
  2. Overview
  3. Review And Orientation
  4. Review And Orientation Part 2
  5. Service Transition Overview
  6. Change Management
  7. Change Management Part 2
  8. Change Management Part 3
  9. Service Asset And Configuration Management
  10. Service Asset And Configuration Management Part 2
  11. Service Asset And Configuration Management Part 3
  12. Service Validation And Testing
  13. Service Validation And Testing Part 2
  14. Release And Deployment Management
  15. Release And Deployment Management Part 2
  16. Release And Deployment Management Part 3
  17. Request Fulfillment
  18. Change Evaluation
  19. Knowledge Management
  20. Technology And Implementation
  21. Sample Paper Review
  22. Sample Paper Review Part 2
  23. Review Quiz (Number of attempts allowed: Unlimited)