Module 01 – ACCREDITED ITIL INTERMEDIATE – SERVICE STRATEGY

  1. Workbook (Pdf)
  2. Introduction To ITIL Intermediate
  3. ITIL Foundation Refresher
  4. ITIL Foundation Refresher Part 2
  5. Service Strategy Value
  6. Service Strategy Principles
  7. Service Strategy Principles – Value Creation
  8. Service Strategy Principles – Utility And Warranty
  9. Service Strategy Principles – Service Assets
  10. Service Strategy Principles – Service Provisioning
  11. Service Strategy Principles Service Provisioning 2
  12. Service Strategy Principles – Service Economics
  13. Service Strategy Principles – Sourcing Strategies
  14. Strategy Management For IT Services
  15. Strategy Management For IT Services Part 2
  16. Service Portfolio Management
  17. Service Portfolio Management Part 2
  18. Service Portfolio Management Part 3
  19. Financial Management
  20. Financial Management Part 2
  21. Demand Management
  22. Business Relationship Management
  23. Business Relationship Management Part 2
  24. Governance
  25. Organizing For Service Strategy
  26. Implementing Service Strategy
  27. Automation, Challenges, CSFs And Risks
  28. Exam Review Introduction
  29. Exam Review
  30. Exam Review Part 2
  31. Review Quiz (Number of attempts allowed: Unlimited)