Module 01 – ACCREDITED ITIL INTERMEDIATE – SERVICE TRANSITION

  1. Workbook (Pdf)
  2. Introduction To ITIL Intermediate
  3. ITIL Foundation Refresher
  4. ITIL Foundation Refresher Part 2
  5. Objectives And Principles
  6. Managing People Through Transitions
  7. Managing People Through Transitions Part 2
  8. Managing People Through Transitions Part 3
  9. ST Processes – Transition Planning And Support
  10. Process Models
  11. ST Processes – Change Management
  12. ST Process – Change Management Part 2
  13. ST Processes – Change Management Part 3
  14. ST Processes – SACM
  15. ST Processes – SACM Part 2
  16. ST Processes – Change Evaluation
  17. ST Processes – Service Validation And Testing
  18. ST Processes – Service Validation, Testing Pt. 2
  19. ST Processes – Release And Deployment Mgmt
  20. ST Processes – Release And Deployment Mgmt Pt.2
  21. ST Processes – Knowledge Management
  22. Technology Considerations
  23. Implementing Service Transition
  24. Challenges, CSFs And Risks
  25. Exam Review Introduciton
  26. Exam Review
  27. Exam Review Part 2
  28. Review Quiz (Number of attempts allowed: Unlimited)