Module 01 – ACCREDITED ITIL INTERMEDIATE – SERVICE TRANSITION
- Workbook (Pdf)
- Introduction To ITIL Intermediate
- ITIL Foundation Refresher
- ITIL Foundation Refresher Part 2
- Objectives And Principles
- Managing People Through Transitions
- Managing People Through Transitions Part 2
- Managing People Through Transitions Part 3
- ST Processes – Transition Planning And Support
- Process Models
- ST Processes – Change Management
- ST Process – Change Management Part 2
- ST Processes – Change Management Part 3
- ST Processes – SACM
- ST Processes – SACM Part 2
- ST Processes – Change Evaluation
- ST Processes – Service Validation And Testing
- ST Processes – Service Validation, Testing Pt. 2
- ST Processes – Release And Deployment Mgmt
- ST Processes – Release And Deployment Mgmt Pt.2
- ST Processes – Knowledge Management
- Technology Considerations
- Implementing Service Transition
- Challenges, CSFs And Risks
- Exam Review Introduciton
- Exam Review
- Exam Review Part 2
- Review Quiz (Number of attempts allowed: Unlimited)