Overview

More and more project teams are virtual and global. Many manager struggle to understand different cultures and manage diversity as well as different communication styles. This course is developed to help managers gain a world view and strengthen their global virtual teams.

2 Professional Development Units (PDU)

PMI®, PMP®, and PMBOK® are registered marks of the Project Management Institute, Inc.

Course Instructor: Ashley Hunt

Course Outline

  • Review respect chapter in the code of conduct
  • Terms to be aware of and avoid in practice
  • A history of culture and context
  • Things to be aware of on a cross-cultural virtual team
  • Setting up your team for success
  • Techniques to engage a cross-cultural virtual team and overcome issues

Skills Learned

After completing this online training course, students will be able to:

  • The differences between high and low context cultures and its effect on communication
  • Work styles of different cultures
  • Cultural values and how they impact projects
  • Virtual solutions
  • Body language to avoid with certain cultures
  • How to design complimentary roles and responsibilities