Description

Overview

The Apple Certified Support Professional course teaches the best ways to support macOS Mojave users.  Recognized and approved by Apple,  this course includes lectures,  demonstrations,  group discussions,  and hands-on exercises that provide real-world experience to those looking to be the best in their field.

Whether you’re looking to re-up your certification (something that should be done each time a new OS comes out) or are new to the industry,  this course will help you stay at the forefront of Apple technology.  This certification creates a benchmark to enhance your proficiency in specific Apple technologies and gives you a competitive edge in today’s evolving job market.

  • 16:39:00 Hours
  • 12 Months Access
  • Presented by highly qualified, industry leading experts

Course Details

  • How to use macOS Mojave tools and resources to troubleshoot macOS Mojave
  • macOS Mojave features and functionality,  including how to find more information
  • How to prepare for Apple Certified Support Professional (ACSP) 10.14 certification
  • People who manage computer networks or computer labs that run macOS
  • People who support Mac users
  • MacOS familiarity
  • Basic computer navigation skills

INSTALLATION AND CONFIGURATION

  • Getting Prepared
  • Installing MacOS Mojave
  • OS Recovery
  • OS Recovery Part 2
  • Initial Configuration
  • Initial Configuration Part 2

USER ACCOUNTS

  • Managing User Accounts
  • Managing User Accounts Part 2
  • Multiple User Accounts
  • User Account Security

FILE SYSTEMS

  • File Storage
  • File Storage Part 2
  • Securing Data
  • Controlling File Permissions
  • UNIX Style Permissions
  • Default File Permissions

DATA MANAGEMENT

  • Managing Files
  • Managing Files Part 2
  • Archives And Images
  • Time Machine

APPLICATIONS AND PROCESSES

  • Managing Applications
  • Application Data
  • Application Data Part 2
  • Application Support
  • Application Support Part 2
  • Application Support Part 3

NETWORK CONFIGURATION

  • Network Types And Addressing
  • Configuring Network Adapters
  • Configuring Wireless Networking
  • Network Locations

NETWORK SERVICES

  • Sharing Resources
  • Sharing Resources Part 2
  • Administering ICloud

SYSTEM MANAGEMENT

  • Peripheral Devices
  • Supporting Printers
  • Understanding The MacOS Boot Process
  • System Troubleshooting