Professional Development Symposium -Workplace Diversity

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Overview: Our Workplace Diversity course will help participants understand what diversity is, and how they can create a more diverse environment. They will be instructed on how to use active listening and employ effective questioning techniques. By learning the right complaint resolution skills and choosing the right course of action communication throughout your business will be strengthened.

Course Modules

  • Module 01 – Getting Started
  • Module 02 – Understanding Diversity
  • Module 03 – Understanding Stereotypes
  • Module 04 – Breaking Down the Barriers
  • Module 05 – Verbal Communication Skills
  • Module 06 – Non-Verbal Communication Skills
  • Module 07 – Being Proactive
  • Module 08 – Coping with Discrimination
  • Module 09 – Dealing with Diversity Complaints as a Person
  • Module 10 – Dealing with Diversity Complaints as a Manager
  • Module 11 – Dealing with Diversity Complaints as an Organization
  • Module 12 – Wrapping Up

Course Features Include:

  • Expert Lectures
    Learn on-demand from top instructors who are industry subject matter experts. Our highly certified expert instructors possess a superior understanding of the subject matter in their fields and have the ability to convey this knowledge in an effective, engaging, and professional manner to a wide audience.

  • Certificates of Completion
    Upon completion of a series of courses you can earn a certificate of completion from Career Academy. Certificates of Completion will display your full name, course completed, as well as the date of completion. Students have the ability to print this out or save it digitally to showcase your accomplishment.

  • PowerPoint Visuals:
    Many of the in-depth theories and processes discussed in our courses can be learned most efficiently through the detailed PowerPoint slides presented. These visuals are accompanied by an instructor voice-over to provide our students with a clear, efficient, and complete presentation of concepts.

  • Professional Development Activities
    Students are provided access to professional development activity files which allow for an individual to test out course theories and apply the knowledge they earned from the course.

  • Review Quizzes
    Once a course is completed, test your knowledge by taking our course review quiz! Students have the ability to retake any review quizzes as many times as they wish to ensure they understand the material or to improve upon their scores.

  • Mobile Access
    With our universal course player, you can learn from your computer, tablet as well as mobile devices. Keep up with your training on the go!

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