Module 01 – ACCREDITED ITIL INTERMEDIATE – SOA
- Workbook (Pdf)
- Overview
- Setting The Stage: Logistics And Expectations
- ITIL Foundation Refresher
- ITIL Foundation Refresher Part 2
- The Big Picture Of Strategy And Design
- The Big Picture Of Strategy And Design Part 2
- The Service Portfolio Management
- The Service Portfolio Management Part 2
- The Service Portfolio Management Part 3
- Service Catalog Management
- Service Level Management
- Demand Management
- Supplier Management
- Supplier Management Part 2
- Financial Management For IT Services
- Business Relationship Management
- Technology And Implementation
- Sample Paper Review
- Sample Paper Review Part 2
- Review Quiz (Number of attempts allowed: Unlimited)